At Eleganza, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and shop with us on our eCommerce platform. By accessing our site, you agree to the practices described in this policy.
1. Information We Collect
When you visit our website or make a purchase, we may collect the following types of information:
- Personal Information: Name, email address, shipping address, billing address, phone number, payment information.
- Non-Personal Information: IP address, browser type, device type, and usage data collected through cookies and analytics tools.
2. How We Use Your Information
We use the information collected to:
- Process and fulfill your orders
- Communicate with you about your purchases, promotions, and offers
- Improve our website and services
- Provide customer support
- Comply with legal obligations
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. Your personal data is stored in secure servers and encrypted during transactions. However, please note that no method of data transmission over the Internet is completely secure, and we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, trade, or transfer your personal information to third parties unless required by law or to fulfill your order (e.g., sharing with delivery partners for shipping purposes). We may also share your data with service providers who assist us in operating our business or conducting transactions, under strict confidentiality agreements.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can modify your browser settings to reject cookies, but this may limit your ability to use some features of our website.
6. Your Rights
You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights, please contact us at contact@officialeleganza.com.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Eleganza does not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates. The effective date of this Privacy Policy is [insert date].
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Eleganza
Email: contact@officialeleganza.com
Location: Doha, Qatar
By using our website and eCommerce platform, you consent to the collection and use of your information as described in this policy.